SUPPORT
NOTIFICATIONS
Dear Client,
As part of our commitment to providing the most reliable service to our clients, there will be a server and VT Markets APP upgrade this weekend.
MT4/MT5 Maintenance Hours:
June 22nd, 2024 (Saturday) 02:00 – 04:00 and 13:00 – 17:00
VT Markets APP Maintenance:
June 22nd, 2024 (Saturday) 00:00 – 04:00
The above time is system time GMT+3.
Please note that the following aspects might be affected during the maintenance:
1. During the MT4/MT5 maintenance period, the price quote and trading management will be temporarily disabled. You will not be able to open new positions, close open positions, or adjust the trades.
2. During the VT Markets APP maintenance period, the login will be temporarily disabled. If you need to trade, apply for deposits, withdrawals, or other account-related applications, it is recommended that you operate through MT4/MT5 and the client portal.
3. There might be a gap between the original price and the price after maintenance. The gaps between Pending Orders, Stop Loss and Take Profit will be filled at the market price once the maintenance is completed. It is suggested that you manage the account properly.
Please refer to the MT4 / MT5 / VT Markets APP for the specific maintenance completion and market opening time.
Thank you for your patience and understanding about this important initiative.
If you’d like more information, please don’t hesitate to contact [email protected].
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