SUPPORT
NOTIFICATIONS
Dear Client,
As part of our commitment to provide the best reliability and service to our client, we are planning an upgrade to our server on December 25th, 2021, and January first, 2022.
As a result, we will be conduct maintenance according to the schedule below.
Start date and time: 2021-12-25 00:00 GMT+2(Server time)
End date and time: 2021-12-27 00:00 GMT+2(Server time)
Start date and time: 2022-1-1 00:00 GMT+2(Server time)
End date and time: 2022-1-3 00:00 GMT+2(Server time)
Kindly be reminded that the following things might be affected during this maintenance period:
1. The login and operation of the client portal
2. The login of the trading account
3. The quotations of products will be paused. Clients might not be able to open new positions or close the held positions.
4. There might be a gap between the original price and the price after maintenance. Pending orders, Stop Loss, and Take Profit settings within the gap will be filled at the market price after maintenance ends.
After the upgrade, clients can login to trading account using the server which is shown in the account activation mail.
No action is required by our client. Your service will be back online after the maintenance is completed.
Thank you for your patience and understanding with regard to this important initiative.
If you’d like more information, please don’t hesitate to contact [email protected].
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