SUPPORT
NOTIFICATIONS
Dear Clients,
In order to provide you with a better user experience, VT Markets will update our MT5 software on November 25, 2023 (Saturday), requiring a minimum version of 3980 and Windows 10. During this upgrade period, the MT5 trading software will be temporarily unavailable for login and use. However, this will not impact your existing trading orders, and there will be no changes to your trading account or login password for the software.
If your current software version has not been updated, we sincerely recommend that you upgrade it after November 25, 2023.
Check your MT5 software version with the following steps:
※ PC: Open the MT5 software>Help>About;
※ Android: Open the MT5 app>About;
※ iOS: Open the MT5 app>Settings>Settings.
For PC users, if you have not upgraded to the latest version, please uninstall the old version and reinstall the latest version by following the link below:
PC download link
Android download link
iOS download link
Huawei Download link
Thank you for your patience and understanding about this important initiative.
If you’d like more information, please don’t hesitate to contact [email protected]
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Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.
The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.
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VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Global Pty Ltd is authorised and regulated by the Australian Securities & Investments Commission (ASIC) under licence number 516246.
· VT Global is not an issuer or market maker of derivatives and is only allowed to provide services to wholesale clients.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.
· VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.
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