SUPPORT
NOTIFICATIONS
Dear Client,
As part of our commitment to provide the most reliable service to our clients, we have completed the MT5 maintenance and upgrade on 16th March, 2024.
If you have login issue on the MT5 software, please follow the instructions below to ensure successful login of your PC and Mobile version of MT5 live and demo accounts:
1. To make sure the new version of MT5 can work successfully, please completely uninstall the original MT5 software.
2. Install the latest version of MT5 from our official website or via the installation package after the uninstallation of the old version:
PC: https://download.mql5.com/cdn/web/vt.markets.pty/mt5/vtmarkets5setup.exe
iOS: https://download.mql5.com/cdn/mobile/mt5/ios?server=VTMarkets-Demo,VTMarkets-Live
Android: https://download.mql5.com/cdn/mobile/mt5/android?server=VTMarkets-Demo,VTMarkets-Live
3. After successful installation of new MT5, log into your live trading account with your current Master Password and follow the MT5’s system instructions to reset the Master Password.
4. If you forget the current Master Password, you can log into the Client Portal to reset your Master Password first. However, you will still need to again reset the Master Password after logging into MT5.
5. Your MT5 Demo account is set to expire. Should you require continued access, kindly create a new MT5 demo account through the client portal.
6. MT4 trading software is not affected by the above and can maintain the original master password.
Thank you for your patience and understanding about this important initiative.
If you’d like more information, please don’t hesitate to contact [email protected].
การศึกษา
บริษัท
คำถามที่พบบ่อย
โปรโมชั่น
Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.
The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.
Our services and information on this website are not provided to residents of certain countries, including the United States, Singapore, Russia, and jurisdictions listed on the FATF and global sanctions lists. They are not intended for distribution or use in any location where such distribution or use would contravene local law or regulation.
VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Global Pty Ltd is authorised and regulated by the Australian Securities & Investments Commission (ASIC) under licence number 516246.
· VT Global is not an issuer or market maker of derivatives and is only allowed to provide services to wholesale clients.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.
· VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.
Copyright © 2024 VT Markets.